Before you write
Include your operating-system version, KeepSift version, what you expected, what happened, and steps that reliably reproduce the issue.
For your privacy, never email screenshots, OCR text, search terms, purchase credentials, or other sensitive content unless our support team explicitly asks and you are comfortable sharing it.
Privacy requests
KeepSift does not upload your screenshot library to us, so we cannot retrieve it. For requests about support correspondence, app-store transactions, platform-provided diagnostics, or website request records, use the subject “Privacy request.”
Start a privacy request →Purchases and refunds
Purchase and refund instructions depend on where you obtained KeepSift. Use the store through which you obtained the app.
Android through Google Play
Google Play manages payment credentials, localized prices, and refund requests. Pro is a one-time purchase with no subscription. Purchase restoration requires the Google account used to buy Pro. In the EEA and UK, Google Play checkout handles the applicable immediate-supply agreement and withdrawal acknowledgment for digital content.
Request a Google Play refund →iOS through the App Store
Apple manages payment credentials, localized prices, purchase restoration, and refund requests for App Store purchases. Pro is a one-time purchase with no subscription, and restoration uses the Apple Account that bought it.
Request an App Store refund →Legal documents
See what KeepSift processes and the rules that govern use.
Privacy Policy · Terms of Use · Vulnerability Disclosure
Open-source notices and licence texts are available in KeepSift under Settings.